Terms of service

Welcome to Solesme. These Terms of Service (“Terms”) govern your use of our website and the purchase of our products. By using our site, you agree to these terms — please read them carefully.

1. Acceptance of Terms

By accessing solesme.com or making a purchase, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

2. Changes to Terms

We reserve the right to update or revise these Terms at any time. Updates take effect upon posting. Continued use of our site constitutes acceptance of the revised Terms.

3. Products & Pricing

All products displayed are subject to availability. We may modify or discontinue items at any time. Prices may change without notice. We’re not responsible for typographical or pricing errors.

4. Orders & Payments

When placing an order: All information provided must be accurate. We reserve the right to refuse or cancel orders, including due to errors, suspicion of fraud, or stock limitations. All payments are securely processed via trusted platforms.

5. Shipping & Delivery

We aim to ship orders efficiently. Once your order is shipped, the risk of loss transfers to you. Shipping costs and delivery estimates are shown at checkout.

6. Exchanges Only

At Solesme, we do not offer refunds or returns. However, exchanges are accepted under specific conditions. Please refer to our Exchange Policy for detailed instructions on how to request an exchange.

7. Intellectual Property

All content on this site — including logos, images, product designs, and text — is the exclusive property of Solesme and is protected by copyright, trademark, and other intellectual property laws.

8. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and use your data.

9. Limitation of Liability

Solesme shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or data, resulting from your use of our website or products.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of France, without regard to its conflict of law rules.

11. Contact Information

Have a question or need assistance? customer@solesme.com We’re happy to help.