Privacy policy
At solesme are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website or make a purchase through our online store. By accessing our website or using our services, you agree to the terms outlined below.
1. Information We Collect
Personal Information
When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, phone number, payment details, and other identifying information.
Browsing Information
We may also collect non-personal information automatically, such as your IP address, browser type, operating system, referring URLs, and other technical information about your device or browsing activities on our website.
2. How We Use Your Information
To Process Orders
We use your personal information to process and fulfill your orders, including shipping, delivery, and payment processing.
Customer Support
Your information helps us respond to your inquiries, requests, and provide customer support efficiently.
Marketing and Promotions
With your consent, we may use your contact information to send promotional offers, newsletters, and updates about our products and services.
Improving User Experience
We analyze browsing information to understand how users interact with our website, to improve its functionality, usability, and personalize your experience.
3. Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, or servicing you, as long as those parties agree to keep your information confidential.
Legal Compliance
We may disclose your information when required to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Access and Correction
You have the right to access and update your personal information. If you wish to request corrections, updates, or deletion of your information, please contact us.
Marketing Communications
You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions provided in the communication or contacting us directly.
6. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, we will take steps to delete such information.
7. Changes to This Policy
We reserve the right to update or change this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions, concerns, or feedback about our Privacy Policy or practices, please contact us at: client@solesme.com
By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website or services.